In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights, guarantees the protection and confidentiality of personal data of any kind provided by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.
The Data Protection Policy of rests on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it to the relevant supervisory authorities.
The data provided will be treated in the terms established in the RGPD; in this sense, has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, exposed below. However, the user must be aware that Internet security measures are not impregnable.
Purpose of the treatment: What will we use your data for?
All data provided by our customers and/or visitors to the website of or its staff, will be included in files, automated or not, created and maintained under the responsibility of the same, essential to provide the services requested by users, or to resolve doubts or questions raised by our visitors. Our policy is not to elaborate profiles on the users of our services.
Legitimacy of the treatment: Why do we need your data?
a) Contractual relationship: It is the one that applies when you hire any of our services.
b) Legitimate interest: To respond to queries and complaints that we raise and to manage the collection of amounts owed.
c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to the query or request for information raised.
Recipients: With whom do we share your data?
We do not disclose your personal information to anyone, except for those public or private entities to which we are obliged to provide your personal information in order to comply with any law. For example, the Tax Law requires us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount.
In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will ask your prior permission through clear options that will allow you to decide in this regard.
Communication: Where may we send your data?
We will not make international transfers of your personal data for any of the purposes indicated.
Retention: How long will we keep your data?
In this sense,. will keep the personal data once its relationship with you has ended, duly blocked, during the period of limitation of the actions that may arise from the relationship maintained with the interested party.
Once blocked, your data will be inaccessible to, and will not be processed except to make them available to the Public Administrations, Judges and Courts, for the attention of possible liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Security: How will we protect your data?
We use all reasonable efforts to maintain the confidentiality of personal information processed in our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorized access, processing or disclosure, taking into account the state of technology, nature and risks to which the data is exposed.
However, we cannot be held responsible for your use of the data (including username and password) you use on our website. Our staff follow strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.
Your rights: What rights can you exercise as a data subject?
We inform you that you may exercise the following rights:
(a) Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
b) Right to rectify any inaccurate personal data;
c) Right to erasure of your personal data, where this is possible (by law);
d) The right to limit the processing of your personal data where the accuracy, lawfulness or necessity of the data processing is in doubt, in which case we may retain the data for the exercise or defense of claims.
e) Right of opposition to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims, when this right applies.
f) Right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
g) Right to revoke the consent given to
To exercise your rights, you can do so free of charge and at any time by contacting us at the address, or by writing an email to, always attaching a copy of your ID card.
Protection of rights: Where can you make a complaint?
In case you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:
- Electronic site: https://www.aepd.es
- Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
- Telephone: 901.100.099 and 912.663.517
Filing a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not required.